Strong professional relationships are fundamental to effective pharmacy practice. As a result of attending this session, trainees will learn the communication skills that optimise relationships in the workplace, enabling them to build trust, collaborate effectively with colleagues, and maintain positive professional connections that enhance patient care and teamworking.
Content overview
- Building rapport with patients, colleagues and stakeholders
- Active listening and effective communication skills
- Networking within the pharmacy community
- Maintaining professional relationships through empathy and trust
Learning outcomes
- Understand the importance of developing relationships in pharmacy practice
- Develop communication skills that foster positive working relationships
- Explore strategies to build trust and maintain long-term professional connections
The session is mapped to GPhC standards and PSNI principles, making it suitable to use as part of your professional development portfolio.
Please note that this FREE event is for PDA members only. If you are not yet a PDA member and wish to join, you can do so below.
Not yet a PDA member?
If you have not yet joined the PDA, we encourage you to join today and ask your colleagues to do the same.
Membership is FREE to pharmacy students, trainee pharmacists and for the first three months of being newly qualified.
Read about our key member benefits here.