“Wow, I can’t believe this is finally coming to an end. Thanks to the help of the PDA, not only have I managed to pursue this grievance but more importantly, I’m now in a role which has reduced my stress levels significantly. I am able to continue with my service and contribute towards my pension. This would not have been possible without the PDA. The PDA has not only changed my life but that of my family too. Saying thank you doesn’t feel enough – the hard work, effort and time you have put into my case is incredible and I will forever be grateful.”