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PDA call on pharmacists to share their experience of safety in the workplace

Following the recent launch of the Safer Pharmacies Charter, we are calling on pharmacists to share their experience of safety in the workplace.

Mon 12th February 2018 The PDA

The Safer Pharmacies Survey addresses the key areas outlined in the Safer Pharmacies Charter. With these findings, we aim to persuade the government, regulators and employers to improve the working environment for pharmacists, which will in turn improve patient safety.

The Safer Pharmacies Charter was launched at the House of Commons on 5th December 2017 and consists of seven commitments to improve safety and care for patients in the UK. The commitments cover the basic areas that should be standard practice whenever and wherever pharmacy work is being carried out. These are as follows:

  • No Self-Checking – to prevent any errors, an additional, suitably trained and confident pharmacist should be available at all times to provide an independent second check
  • Safe Staffing – staffing levels need to be sufficient in order to allow all legal, contractual and regulatory obligations to be met
  • Access to a Pharmacist – a pharmacist must be available wherever patients expect immediate access to face-to-face expert advice on any medicine-related matters
  • Adequate Rest – pharmacists must be able to take at least their statutory and contractual breaks and rest periods without interruption
  • Respect for Professional Judgment – pharmacists should be able to make professional decisions in the workplace so that patient safety and professional standards come first
  • Raising Concerns – pharmacists should be able to raise concerns without reprisal or fear
    Physical Safety – risks should be assessed, and preventative measures put in place so that patients and staff are kept safe.

Many organisations have added their support to the charter because they too want to see safer pharmacies. The Labour Party endorsed the charter at the launch event where Shadow Health Secretary, Jon Ashworth said: “I entirely endorse this Safer Pharmacies Charter.”

Since then, retail workers trade union USDAW, who represent many shop workers employed in pharmacies, said: “USDAW is pleased to back PDA Union’s Safer Pharmacy Charter, we know it would be good for patients, for pharmacists and for the thousands of pharmacy workers we represent within the sector. Ultimately, having enough properly trained staff improves patient safety, the service to the customers and the working lives of staff.”

Stephen Messham, President of the British Pharmaceutical Students’ Association (BPSA) said: “The British Pharmaceutical Students’ Association fully endorses the PDA’s Safer Pharmacies Charter. It is important for the future of the Pharmacy profession that Pharmacists are empowered in their practice and professionalism to keep patients safe, and the Charter sets out the minimum standard to allow this.”

Peter Walsh, Chief Executive of Action against Medical Accidents (AvMA) added: “As the UK patients’ charity promoting patient safety and justice, AvMA is pleased to endorse the Safer Pharmacies Charter.”

PDA are asking all pharmacists to complete the Safer Pharmacies Survey and share their experience of safety in the workplace.

Alima Batchelor, Head of Policy at PDA, said: “We have already had thousands of responses from pharmacists but would like more before analysing and promoting the results. As a profession, we need to do all we can to keep pharmacies safe.”

The Safer Pharmacies Survey takes approximately three minutes to complete and can be found here: surveymonkey.co.uk/r/PDASafetySurvey

For more information about the Safer Pharmacies Charter, please visit: the-pda.org/safer-pharmacies-charter/.

Notes to Editor

About PDA

PDA (The Pharmacists’ Defence Association) is a not-for-profit organisation which aims to act upon and support the needs of individual pharmacists and, when necessary, defend their reputation. All PDA members are entitled to free PDA Union membership. PDA Union is the only trade union in the UK exclusively for pharmacists. It has a certificate of independence and is a member of Unions21 and EPhEU. PDA and PDA Union have more than 27,000 members.

For press enquiries, please contact:

Shemaine Rose
Communications & Marketing Officer at the PDA
T: +44 (0)121 513 0950
E: [email protected]
W: www.the-pda.org

The Pharmacists' Defence Association is a company limited by guarantee. Registered in England; Company No 4746656.

The Pharmacists' Defence Association is an appointed representative in respect of insurance mediation activities only of
The Pharmacy Insurance Agency Limited which is registered in England and Wales under company number 2591975
and is authorised and regulated by the Financial Conduct Authority (Register No 307063)

The PDA Union is recognised by the Certification Officer as an independent trade union.

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